FAQ's
Please scroll down for answers...
ID Card
1. How do I obtain a university identification card (campus card)?
2. What if my card is lost or stolen?
Meal Plans
3. I have questions about Meal Plans,where do I go for information?
CampusCash
5. How do I activate my account?
6. Where is CampusCash accepted?
7. How do I determine my balance?
8. Why should I use CampusCash?
9. Are there any 'terms & conditions' I need to know about CampusCash?
10. Can my parents or guardian have access to information regarding my account?
Parking Permit
11. Who is required to have a parking permit on campus?
12. What is the cost of a parking permit and where do I purchase it?
1. How do I obtain a university identification card (campus card)?
To obtain a Campus Card you must be currently registered for classes, or if you are faculty/staff, you need to receive authorization through Human Resources, or your appropriate department or chair. Please bring with you a valid picture ID such as a driver's license or a passport for identity verification.
2. What if my card is lost or stolen?
Lost or stolen ID cards must be reported immediately to the Campus Card Services Office. You may report the card as lost online at the CampusCash web page. If found, students may also re-activate their cards at the same site. If you do nothave access to a computer, you may also report the card by phone (619) 260-5999, or in person at the Campus Card Services Office in the bookstore, Loma Hall.
USD is not responsible for any lost or stolen cards. There is a card replacement fee of $18* for each new card, due at the time of issuance of the new card.
*Fee price valid through May 2009
3. I have questions about Meal Plans, where do I go for information?
Meal Plans provide excellent value and convenience for members of the USD community. For all the details, visit the Dining Services web site.
CampusCash is the key to all your purchases and campus services at USD. It is a prepaid, declining balance plan that goes on your USD ID card.
5. How do I activate my account?
To activate your account, all you need to do is make a deposit in any amount you choose. Within minutes you can use your CampusCash everywhere it is accepted. Deposits can be made instantly online, in person at the Campus Card Services Office, by fax, by mail, or by using one of the Card System Value Terminals (CSVT) located in the Copley Library, Serra 205 Computer Lab, Olin 122 Computer Lab, or in the University Center Lobby near the Information desk.
6. Where is CampusCash accepted?
| Campus Card Services | USD Bookstore | Dining Services |
| Health Center | Copley Library | Mail Center |
| Ticket Booth | Copy & Graphics | Outdoor Adventures |
| Recreation Office | Sports Center Snack Bar | Jenny Craig Pavilion |
| Computing Labs | Cardiff Coffee Cart | Legal Research Center |
|
5201 Linda Vista Rd, Ste 103 |
||
Olive Cafe new!
805 Santa Clara Place |
Z Pizza new! 5175 Linda Vista Rd. Ste. 10, San Diego, CA 92110 (619) 272-0022 |
7. How do I determine my balance?
When purchases are made, funds are deducted from your account, and your remaining balance is displayed on the terminal. You may also inquire at the Campus Card Services Office or any register that accepts CampusCash. You may also check your balance online by logging in to your CampusCash account at http://campuscash.sandiego.edu.
8. Why should I use CampusCash?
There are a number of advantages to using CampusCash. Some are listed below:
CampusCash gives you flexibility and is convenient to use.
- Save time: CampusCash is faster than checks or cash.
- CampusCash value additions are easy to make and are available within minutes. Anyone can add value to your account, but only you, with your ID, can make purchases.
- Your balance carries forward as long as you have a valid ID.
- If you accidentally lose your ID, your funds are secure and immediately available when you receive a replacement card.
- There are no membership fees, service charges, or minimum balances or "buy-in" required.
9. Are there any 'terms & conditions' I need to know about CampusCash?
There are a few things to be aware of:
- CampusCash accounts are not transferable.
- No interest or other earnings will be paid to the holder or credited by USD.
- Restitution is required for overdrafts resulting from off-line transactions.
- USD is not responsible for any lost or stolen cards.
- Replacement cards are $15.00
- Patrons may not make cash withdrawals from their CampusCash accounts. Funds may only be refunded upon graduation or by formally withdrawing from the university.
- CampusCash will expire 90 days after your graduation, or withdrawal, date. If you have a balance in your account you will need to go to the Campus Card office to request a refund within this timeframe.
- The user is responsible for immediately reporting lost or stolen cards in person to the Campus Card Services Office. The university is not responsible for the use of any lost or stolen card until reported.
- Current account statements are available online at our CampusCash site, http://campuscash.sandiego.edu.
- All sales transactions are debited from the CampusCash account and the user is responsible for observing the transaction debited at the point and time of sale and for the monitoring of his/her own account balance.
- CampusCash accounts, transcripts of their use, forms and records are property of the university. Use of these accounts may be revoked at any time.
- Terms and conditions are subject to revisions, additions or deletions without notice at any time.
10. Can my parents or guardian have access to information regarding my account? Due to FERPA rules, we are required by law to only disseminate information about the student's account to individuals that the student has given us such written permission. The form required is now online.
11. Who is required to have a parking permit on campus?
Parking permits are required by all persons with a vehicle on the USD campus, seven days a week, 24 hours a day. USD Public Safety enforces all parking rules. Fines are steep, and knowledge of parking rules (issued at the time a permit is purchased) is important to avoid a parking ticket.
12. What is the cost of a parking permit and where do I purchase it?
Student permits are issued by the Campus Card Services Office. Employees may purchase parking permits on the Parking Services site.
